Terms of Service

Overview

Welcome to ARVENTO.

In these Terms of Service, the terms “we,” “us,” “our,” and “ARVENTO” refer to Chuan Kui Enterprise Co., LTD., operating under the ARVENTO brand.

ARVENTO operates this store and website, including all related information, content, features, tools, products, and services offered through it (collectively, the “Services”), to provide customers with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide products and services through this website. However, all transactions made through our store are conducted directly with ARVENTO.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when using the Services. Please read them carefully, as they contain important information about your legal rights, disclaimers, and limitations of liability.

By visiting, accessing, using, or interacting with the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not access or use the Services.

Section 1 — Access and Accounts

By agreeing to these Terms, you represent that you have reached the legal age of majority in your place of residence or have obtained permission from a parent or legal guardian.

When accessing the Services, browsing our online store, or purchasing products, you may be required to provide information such as your email address, billing information, payment information, and shipping information. You represent that all information you provide is accurate, current, and complete and that you have the right to provide and use such information.

You are responsible for maintaining the security of your account and login credentials and for activities conducted through your account. Please notify us immediately if you become aware of any unauthorized use of your account.

You may not sell, transfer, or authorize another person to use your account without ARVENTO’s prior written consent.

Section 2 — Our Products

We make reasonable efforts to accurately display the colors, designs, sizes, materials, and other details of our products. However, actual products may have slight variations in color or appearance due to screen settings, device configurations, photography lighting, or reasonable differences between production batches.

Such reasonable variations do not affect your rights regarding products that are defective, damaged, incorrect, or materially different from their descriptions.

We may update product descriptions, images, prices, or availability when necessary. These updates generally apply to future orders and will not change the products or prices in confirmed orders.

We reserve the right to discontinue any product or, where reasonably necessary, limit product quantities, sales regions, or purchasing eligibility.

Section 3 — Orders and Cancellations

Submitting an order constitutes an offer to purchase. ARVENTO may accept, decline, modify, or cancel an order for reasonable reasons, including insufficient inventory, incomplete payment, suspected fraud, pricing or product-information errors, or shipping restrictions.

An order is not considered accepted until ARVENTO has accepted it and received or confirmed payment. If we decline or cancel an order after payment has been made, the applicable amount will be refunded to the original payment method.

Please review the product, size, design, quantity, shipping address, and contact information carefully before submitting your order.

You may request cancellation of an unfulfilled order through your customer account. Submitting a cancellation request does not guarantee that the order can be canceled. We may be unable to approve the request if the order has already entered the packing, shipping, or fulfillment process.

After an order has been shipped, any return must be handled in accordance with our Return and Refund Policy. We currently do not offer direct exchanges.

Unless otherwise agreed to by us in writing, products purchased from our store are intended for personal or household use and may not be used for unauthorized commercial resale.

Section 4 — Prices, Payments, and Billing

Prices, discounts, and promotions may change without prior notice. The applicable price is the price displayed and confirmed when you submit your order and will be listed in your order confirmation.

Unless otherwise expressly stated, product prices may not include shipping charges, taxes, duties, import fees, customs-clearance fees, or other applicable charges. Such charges will be displayed at checkout when reasonably available or handled in accordance with our Shipping Policy and applicable law.

Prices offered through our online store may differ from prices offered through other sales platforms, physical retailers, or third-party stores.

Specific promotions may be governed by separate terms. If promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion.

You agree to provide accurate, complete, and current contact, payment, and billing information and to ensure that you are authorized to use the selected payment method.

You represent and warrant that:

1. The payment information you provide is true, accurate, and complete.

2. You are authorized to use the selected payment method.

3. You will pay the product price, shipping charges, and other applicable charges shown in your order confirmation.

Section 5 — Shipping and Delivery

All delivery times are estimates and are not guaranteed delivery dates. Carrier operations, customs procedures, weather, natural disasters, public events, or other circumstances beyond our reasonable control may cause delivery delays.

We are not responsible for delays beyond our reasonable control. However, if a significant delay occurs, we will provide reasonable assistance in checking the shipment status when practicable.

Unless otherwise required by applicable law, the risk of loss transfers to you when the product is delivered to the shipping address you provided.

Providing an incorrect, incomplete, or undeliverable address may cause delays, returned packages, or additional shipping charges. These situations will be handled in accordance with our Shipping Policy.

Section 6 — Intellectual Property

The Services and their content, including ARVENTO trademarks, brand names, logos, text, images, graphics, videos, audio, product designs, website layouts, and their selection and arrangement, are owned by ARVENTO, its affiliates, or authorized licensors and are protected by applicable copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services solely for personal and non-commercial purposes. Except where expressly permitted by applicable law, you may not reproduce, modify, distribute, publicly display, republish, download, store, sell, or transmit content from the Services without our prior written consent.

These Terms do not grant you any right to use any trademark, copyright, patent, or other intellectual property belonging to ARVENTO, Shopify, or any third party.

The ARVENTO name, logo, product names, designs, and slogans are trademarks of ARVENTO or its licensors. Shopify’s name, logo, product names, and service names are trademarks of Shopify. All other names, logos, and trademarks belong to their respective owners.

Section 7 — Optional Tools

The Services may provide access to tools developed or operated by third parties. We may not monitor or control all functions or content of these tools.

Third-party tools are generally provided on an “as is” and “as available” basis. Before using a third-party tool, you should review and agree to the applicable provider’s terms and privacy policy.

To the extent permitted by applicable law, we are not responsible for damage arising from a third-party tool or your use of that tool.

Any new tools, features, or resources added to the Services will also be considered part of the Services and will be subject to these Terms.

Section 8 — Third-Party Links

The Services may contain links to third-party websites, content, or services. These third-party websites are not controlled by us, and we do not guarantee their content, accuracy, security, or availability.

Before leaving our website and accessing a third-party website, please review the applicable third party’s terms, return policy, and privacy policy.

To the extent permitted by applicable law, we are not responsible for damage arising from your access to a third-party website or your purchase or use of third-party products, services, or content. Questions or concerns regarding third-party products or services should be directed to the applicable third party.

Section 9 — Relationship with Shopify

ARVENTO is powered by Shopify, which enables us to provide the Services. However, all sales and purchases made through our store are conducted directly with ARVENTO.

By using the Services, you acknowledge and agree that Shopify is not the seller of products offered by ARVENTO. To the extent permitted by applicable law, Shopify is not responsible for any injury, damage, or loss arising from a transaction between you and ARVENTO.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims and liabilities arising from or related to your purchase from ARVENTO.

Section 10 — Privacy Policy

Personal information collected or processed through the Services is governed by the ARVENTO Privacy Policy. By using the Services, you acknowledge that you have reviewed that policy.

Because the Services are hosted and supported by Shopify, Shopify may process certain personal information relating to your access to and use of our website to provide, maintain, and improve the Services.

Information you provide may be transferred to Shopify, payment providers, shipping providers, and other service providers that assist with completing transactions. Some service providers may be located outside your country or region of residence.

Please review the ARVENTO Privacy Policy and the Shopify Privacy Policy for more information about how personal information is collected, used, stored, and shared.

Section 11 — Feedback

If you submit, upload, publish, transmit, or otherwise provide ideas, suggestions, reviews, comments, proposals, images, or other content (collectively, “Feedback”), you grant ARVENTO a non-exclusive, worldwide, perpetual, sublicensable, and royalty-free license to lawfully use, reproduce, modify, publish, translate, distribute, and display that Feedback, including for operating, improving, and promoting the Services.

You represent and warrant that:

1. You own the Feedback or have obtained all rights necessary to provide and license it.

2. You have disclosed any compensation, discount, gift, or incentive received in connection with submitting the Feedback.

3. The Feedback does not infringe any third party’s copyright, trademark, privacy, publicity, or other rights.

4. The Feedback does not contain unlawful, defamatory, threatening, obscene, malicious, or otherwise inappropriate content or software.

Unless otherwise required by applicable law, we are not obligated to treat Feedback as confidential, pay compensation for it, or respond to it.

We may reasonably monitor, edit, or remove Feedback that is unlawful, infringing, offensive, or in violation of these Terms.

Section 12 — Errors, Inaccuracies, and Omissions

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery times, or product availability.

We reserve the right to correct errors, update information, or cancel orders materially affected by an error. If we cancel an order after payment has been completed, the affected amount will be refunded to the original payment method.

Except as required by applicable law, we are not obligated to update, revise, or clarify all information on the website.

Section 13 — Prohibited Uses

You may use the Services only for lawful purposes. You may not:

1. Use the Services for any unlawful, fraudulent, or malicious purpose.

2. Violate applicable laws, regulations, rules, or ordinances.

3. Infringe ARVENTO’s or any third party’s intellectual property, privacy, or other rights.

4. Harass, abuse, threaten, defame, or harm any person.

5. Submit false, misleading, or impersonated information.

6. Transmit viruses, malicious code, or other content that may interfere with the operation of the Services.

7. Send spam, chain letters, phishing material, or unauthorized advertising.

8. Collect or track another person’s personal information without authorization.

9. Interfere with or circumvent security, verification, access restrictions, or robot-exclusion measures.

10. Except as permitted under Section 14, use robots, crawlers, scraping tools, automated devices, artificial intelligence tools, or other automated means to access, copy, or exploit the Services.

11. Reproduce, sell, resell, or exploit any part of the Services without authorization.

If we reasonably determine that you have violated these Terms, we may suspend, restrict, or terminate your access to the Services.

Section 14 — Agents and Automated Tools

For purposes of this Section, an “Agent” means software or a service that accesses, uses, or interacts with the Services on behalf of a person or entity through autonomous or semi-autonomous actions.

An Agent may access the Services only if it clearly identifies itself, complies with applicable technical restrictions, and does not circumvent security measures.

An Agent may not conceal its automated nature, imitate human behavior to evade detection, bypass CAPTCHA, or circumvent any measure designed to restrict, modify, or control Agent access.

If we request that a particular Agent stop accessing the Services, that Agent must stop the applicable access or interaction. We reserve the right to use reasonable technical measures to restrict how Agents access the Services.

Section 15 — Termination

To the extent permitted by applicable law, we may suspend or terminate your access to all or part of the Services if you violate these Terms, engage in fraud or unlawful activity, or act in a manner that may harm the Services, other users, ARVENTO, or Shopify.

Termination does not affect rights, payment obligations, or confirmed orders existing before termination, unless otherwise provided by applicable law, these Terms, or the order’s processing status.

Provisions that by their nature should survive termination—including provisions concerning intellectual property, Feedback, disclaimers, limitations of liability, indemnification, severability, governing law, and privacy—will remain in effect after termination.

Section 16 — Disclaimer of Warranties

General information provided through the Services is for informational purposes only. We make reasonable efforts to maintain accurate information but do not guarantee that all content will always be complete, current, or error-free.

Except for warranties expressly provided by ARVENTO or required by applicable law, the Services are generally provided on an “as is” and “as available” basis. We do not guarantee that the Services will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes or limits warranties or consumer rights that cannot lawfully be excluded, or ARVENTO’s obligations regarding products that are defective, damaged, incorrect, or materially different from their descriptions.

Section 17 — Limitation of Liability

To the fullest extent permitted by applicable law, ARVENTO and its affiliates, directors, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of or inability to use the Services, including loss of profits, revenue, data, or business opportunities.

Nothing in these Terms excludes or limits:

1. Liability that cannot be excluded or limited under applicable law.

2. Liability arising from fraud, willful misconduct, or gross negligence.

3. Liability for personal injury or death where such liability cannot lawfully be excluded.

4. Mandatory consumer rights available to you under applicable law.

Section 18 — Indemnification

To the extent permitted by applicable law, if a third party brings a claim against ARVENTO, Shopify, or their related personnel because of your violation of these Terms, violation of applicable law, infringement of third-party rights, or unlawful use of the Services, you agree to be responsible for the reasonable losses, liabilities, and necessary legal expenses resulting from that claim.

We will notify you of an applicable claim within a reasonable time and may reasonably manage its defense and settlement. You agree to provide reasonably necessary assistance and information.

We will not settle a claim in a manner that imposes a non-monetary obligation on you without your consent, which must not be unreasonably withheld.

Section 19 — Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law. Any unenforceable portion will be severed, and the remaining provisions will continue in full force and effect.

Section 20 — Waiver and Entire Agreement

Our failure or delay in exercising any right under these Terms does not constitute a waiver of that right.

These Terms, together with the Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies or operating rules posted on this website and incorporated by reference, constitute the entire agreement between you and ARVENTO regarding the Services and supersede prior oral or written agreements and communications relating to the Services.

Section 21 — Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Provided that your existing rights are not reduced, we may assign or transfer these Terms and our related rights and obligations in connection with a corporate reorganization, merger, asset transfer, or service-provider arrangement.

Section 22 — Governing Law and Jurisdiction

These Terms and any separate agreements under which we provide the Services are governed by and construed in accordance with the laws of Taiwan (Republic of China).

To the extent permitted by applicable law, you and ARVENTO agree that the Taiwan Changhua District Court will have jurisdiction as the court of first instance.

Nothing in this Section limits any mandatory consumer rights or other jurisdiction available to you under the applicable laws of your place of residence.

Section 23 — Headings

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the interpretation or application of any provision.

Section 24 — Changes to These Terms

You may review the current version of these Terms at any time on this page.

We may update, revise, or replace these Terms when reasonably necessary. Updated terms will be posted on our website, and we will provide additional notice when required by applicable law.

Material changes will take effect on the date stated in the applicable notice or publication and generally will not retroactively change the principal terms of confirmed orders.

Your continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms.

Section 25 — Contact Information

If you have questions about these Terms, please contact us using the following information:

Brand name: ARVENTO
Operating company: Chuan Kui Enterprise Co., LTD.
Email: ck1986@chuankui.com.tw
Business address: No. 43, Ln. 186, Sec. 5, Shanjiao Rd., Yuanlin City, Changhua County 510031, Taiwan
Telephone: +886 4 836 4557